FAQ

Who are we?

Memorixy is passionate about helping you preserve your memories in a beautiful and personal way. With us, you can design your very own book, filled with memories, photos, and personal stories. We offer an easy and creative platform where you can create unique books to be cherished and shared with your loved ones.

Feel free to reach out to us anytime if you have questions or suggestions for products/designs.♡

How long does it take to get my book delivered?

Delivery time depends on your location. Production typically takes 3-5 working days, and standard delivery typically takes 4-7 working days.

Please notice that international delivery may take longer, you will always see the estimated delivery times at checkout.

Can I have my book delivered internationally?

Yes, we provide worldwide shipping.

Can I get a volume discount if I order more books?

Yes, we offer discounts on larger orders! Are you a school, institution, company, organization, family, or someone who would like to collect our aesthetic books? Then feel free to contact us to find out more about our discounts.

Do you make templates for other countries?

Yes, we are working on templates for other countries, which will be launched gradually. If there is a specific country you would like us to focus on, please feel free to send a request. Otherwise, you can choose the “#Create your own book from scratch” option.

Can I adjust the size and pages of my book?

Yes, we offer up to 200 pages (for an additional fee), and you can choose from the following sizes: 20x20 cm, 21x28 cm, and 28x28 cm. Just send us an email with your request, and we will provide you with a price list and guide.

Do you sell anything other than books?

Yes. At the moment, our primary products are books, but we are constantly working on expanding our offerings. Therefore, you should send us a request with your desired product and any potential design. But we generally work on customized products, which will be launched soon - so stay updated on our social media!

What material do you use?

We are environmentally conscious and Memorixy's books are therefore designed with consideration:

Cover material: Coated silk, 150-200gsm (100lb text) with a matte laminated hardcover for an elegant and durable finish.

Background Material: Robust 3mm (0.12 inch) thickness of cardboard for added durability.

High quality, sustainable paper: The inside pages are made of 170gsm coated silk (65lb cover or 100lb text), produced from FSC/PEFC certified or equivalent paper to ensure sustainability.

Printable front and back pages: Customize both the front and back pages with your own designs, images or text